While I am in Austin, please know that I am still available to help you, my constituents, any way that I can. Over the past few weeks, I have had a few situations that reminded me of why I am really here - to help you and to do my part to make government more efficient.
I received an email from a Denton family who was in the very long process of adopting a baby from out-of-state. They had gone to Idaho to pick up the newborn, only to be told that the proper paperwork had not been filed and they would have to wait for approval. FIVE WEEKS LATER, they were still waiting. I was outraged that paper-shuffling had kept a family separated from their new baby. I made a few phone calls, found the missing papers, and 24 hours later, the overjoyed parents returned to Texas with their child.
A few days later, I received another call from a constituent. A would-be insurance agent was trying to file the necessary paperwork to establish his own insurance practice. However, due to a miscommunication, his license was delayed and he was very close to losing the opportunity to secure his branch. My staff and I were able to help him navigate the bureaucracy, the license was approved, and one more small business was saved.
One of my responsibilities as your Representative is to make sure government is as effective and efficient as possible. Government often becomes an unnecessary roadblock instead of a service for our community. Please reach out to me if you have a situation where I can be of help. I am here in Austin, fighting on your behalf.